Contact The Path AI

Talk to a real human on the team.

We are a small team that genuinely reads every message. Pick the category that fits; we will route it to the right person and reply within one business day.

Not for emergencies. This contact channel is not monitored 24/7 and is not appropriate for mental health emergencies. If you are in crisis, please call or text 988 or visit 988lifeline.org. Inside the app, The Path will automatically escalate to 988 if crisis indicators are detected during a session.

General questions & app support

Account help, billing, app issues, or any "how does this work?" questions. We answer every message, usually within one business day.

Open contact form

Press & media

For journalists and producers covering AI therapy, mental health, or the team behind The Path. Reach out for interviews, data, or our press kit.

Open press form

Clinical, enterprise & B2B

For health systems, employers, government, and clinician partnerships. We work with VA, Medicare-aligned programs, and employer wellness teams.

Start a partnership conversation

Crisis support. Not us.

If you or someone you know is in immediate danger or experiencing a mental health emergency, do not use this contact form. Call or text 988 right now.

Call or text 988

Send a Message

We reply within one business day.

Pick the topic that fits your message and a real person on our team will reply. For the fastest response, choose the relevant subject so it routes immediately.

Response time

Within 1 business day · Mon–Fri, 9am–5pm PT

support@thepath.ai

Headquarters

Dig Deep, Inc. (d/b/a The Path)
316 California Ave, Reno, NV 89509

Your data is safe

Encrypted in transit; never sold or shared

Follow the journey

@thepath_ai @thepath.ai The Path

Looking for help right now?

You do not have to wait for an email reply to get started. The Path is available 24/7 in the App Store and on Google Play, and our pricing is straightforward.

Start Now → See pricing